| Goal Definition |
Definition |
Deliverable |
Phase |
What are your company, division, department and personal goals? |
List of business goals to be supported by training activities |
| Mgr. self assessments |
Helping managers learn about themselves using DISC,Myers-Briggs,etc. |
Completed DISC and/or Myers-Briggs analysis for participating managers |
| Topics, needs,and Interests |
Asking senior managers what should be taught. Asking managers what they would like to learn. Comparing the two. |
Senior manager training requirements documents, student training wish list/needs assessment, and a gap analysis. |
| Training Options |
Instructor led in the classroom, Web-based eLearning, Webinars, Combination for blended learning |
Training plan by delivery method |
| Provide Training |
Provide training classes based on analysis in previous steps |
Great standardized and customized training |
| Follow Up |
One-on-one mentoring as needed, and review and reinforcement via eLearning |
Provide extra support for staff who need it and provide access to online eLearning |
| Follow Through |
Re-assessment of needs, Return On Investment (ROI) analysis, and next steps |
Assessment of future needs, ROI analysis,plan containing next steps |
