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Class Description


IT Management and Leadership Executive (ITMLE(tm)) Certification Book Camp

ITMLE(c) is a rigorous, down-to-earth, and practical certification program that provides current and future senior IT managers with the well-balanced foundation needed to bring superior competitive IT advantage to their company.

This class provides IT managers of 4+ years management experience or ITMLP(c) Certified individuals with the knowledge of advanced topics that they will need to continue to grow and excel toward IT executive roles.


Bench Strength and IT Resiliency
  • Building Your Bench
  • Understanding Employee Needs
  • Formal and Informal Training
Fostering IT Innovation
  • Enablers and drivers of IT Innovation
  • Innovation facilitation tools
  • Innovation opportunities for IT
IT as an Agent of Change
  • Formal Change Methodologies
  • Changing IT
  • Changing the Company
Organizational Productivity
  • Key Productivity Concepts
  • Productivity Enablers
  • Productivity Process and Maturity Model
  • Creating a Productivity Culture
IT Megatrends
  • Mobile and Cloud Management
  • Big Data, Internet of Things, 3D Printer
  • Data Analytics and Visualization
  • Digital Transformation
  • Other Key IT Trends
Negotiation Skills
  • Negotiation styles and strategies
  • Negotiation preparations
  • Dealing with difficult tactics
Great Internal Client Service
  • Internal Client Service Concepts
  • User Experience
  • Managing Client Satisfaction and Expectations
Strategic Planning and Thinking
  • Organizational Thinking
  • Strategic Thinking Process
  • Strategic Planning Process
IT Governance
  • Definitions and Benefits
  • Key Governance Questions
  • Domains
  • IT Governance Best Practice
Thinking Like a CIO
  • Knowledge Gathered
  • Insights Gained
  • Changes in Perspective
  • Actionable Items

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